Do you take custom orders?

We don't currently take individual custom orders. We do however have some products which you can personalise. If you are looking for a bulk custom order see our WHOLESALE page for details. 

 

Can you print a notebook a mug/notebook/sweater for me?

I'm afraid not, we don't offer digital printing services for other businesses or individuals. There are plenty other companies who do offer this if you have a look on Google.

 

Do I have to have an Etsy account to buy from your shop?

Nope, we have an Etsy shop as we find it a really great way to showcase all of our products and keep an eye on any incoming orders we receive, but as a customer you can use the Guest Checkout feature and buy from the shop without having to open an account.

 

Are you looking for more stockists?

Yes we'd love to hear from you if you have a shop/gallery/tearoom which Sovende Bjorn products would fit into. Please see our become a stockist page for more info.

 

Would you like to collaborate with my blog?

Please get in touch with as much information as possible about your blog and the type of post you'd like us to be involved with. We keep a mailing list of blogger contacts so it may be that we can add you to that for future opportunities.

 

Do you have a newsletter I can subscribe to?

We have a newsletter and a blog where you can keep up to date with all the latest news and information. We normally let you know about new products, other great businesses and lots more.

 

Can you tell me where you buy your materials?

No, sorry. We aren't going to share our business secrets and supplier information as it's taken us years of trial and error to find what works for us. 

 

Which payment methods do you take?

We accept Visa, MasterCard, American Express, Discover, and PayPal in our Etsy shop. You don’t have to have an account to purchase anything from the shop, you can check out as a guest user. If there is a product you would like you can contact me and I can either send you a PayPal invoice or take payment via all major credit/debit cards over the phone.


 

Can you donate a raffle prize for our charity event?

Unfortunately we can't donate to all of the charities that contact us as we get too many requests to fulfil so we have decided just to support charities that we have a personal connection with. 

 

How soon will I receive my order?

All items are printed, packaged, wrapped and posted within 3-5 working days. We use Royal Mail 1st class postage within the UK and your local equivalent for any international orders. See our shipping and returns page for more info. If you do need your order by a specific date please get in touch to let us know before placing your order.

 

I'm placing an order as a gift, can you send it directly to the recipient?

We are happy to add a gift note from you and can provide gift wrapping, please use the contact us page for more details.